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Privacy Policy

Last Updated: January 18, 2026

1. Information We Collect

Personal Information

When you create an account, we collect information you provide directly to us, including:

  • Name, email address, and date of birth
  • Profile photos and personal bio
  • Location information (city, country, GPS coordinates when enabled)
  • Gender and preferences (age range, gender preferences)
  • Interests, cultural background, and personality traits
  • Communication preferences

Automatically Collected Information

We automatically collect certain information when you use our Service:

  • Device information (IP address, browser type, operating system)
  • Usage data (features used, time spent, interactions)
  • Log data (access times, pages viewed, errors encountered)
  • Behavioral analytics (swipe patterns, response times)

User-Generated Content

We collect content you create, including messages, profile information, photos, and any other content you share on the platform.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our Service - Match you with compatible partners, facilitate communication, and enhance features
  • Personalize your experience - Show relevant profiles, customize recommendations, and improve matching algorithms
  • Communicate with you - Send updates, security alerts, and support messages
  • Analyze usage patterns - Understand how users interact with the platform to improve performance
  • Prevent fraud and abuse - Detect suspicious activity, enforce our Terms of Service, and maintain platform safety
  • Process payments - Handle subscription transactions and manage premium features

We do not sell your personal information to third parties for their marketing purposes.

3. Information Sharing

With Other Users

Your profile information is shared with other users based on your privacy settings:

  • Public Profile - Basic info visible to all users (name, age, bio, photos)
  • Matched Users - Enhanced information shared after mutual match
  • Messages - Content shared in conversations with matched users

With Service Providers

We share data with trusted third parties who help us operate our Service:

  • Authentication - Walden Auth for secure login services
  • Payment Processing - Stripe for subscription billing
  • File Storage - Cloud storage providers for photo hosting
  • Analytics - Tools to understand usage patterns and improve performance
  • Email Delivery - Services to send notifications and updates

Legal Requirements

We may disclose information if required to do so by law or in response to valid legal requests from law enforcement or other government authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption - Data is encrypted in transit and at rest using TLS/SSL
  • Secure Authentication - Password hashing, session management, and optional MFA
  • Access Controls - Strict limits on who can access user data
  • Regular Audits - Ongoing security assessments and vulnerability scanning
  • Data Minimization - We only collect data necessary for our Service

Despite these measures, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Essential Cookies - Required for authentication and security
  • Performance Cookies - Remember preferences and improve speed
  • Analytics Cookies - Understand how users interact with the platform
  • Targeting Cookies - Deliver relevant content and features

You can control cookie settings through your browser preferences, but disabling cookies may affect the functionality of our Service.

6. Your Rights

Depending on your location, you may have the following rights under GDPR, CCPA, and other privacy laws:

  • Access - Request a copy of your personal data
  • Rectification - Correct inaccurate or incomplete data
  • Erasure - Request deletion of your personal data
  • Portability - Receive your data in a structured format
  • Objection - Object to processing of your personal data
  • Restriction - Limit how we use your personal data
  • Opt-Out - Opt-out of sale of personal data (CCPA)

To exercise these rights, contact us at privacy@papasito.com

7. Data Retention

We retain your personal data for as long as necessary to provide our Service and fulfill the purposes outlined in this policy.

Account Closure: When you delete your account, we will:

  • Immediately deactivate your account
  • Delete your profile information within 30 days
  • Retain anonymized data for analytics (no personal identifiers)
  • Retain certain data as required by law (e.g., transaction records)

Some data may be retained longer if required for legal obligations or to resolve disputes.

8. Children's Privacy

The Papasito Service is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18.

If we discover that we have collected information from a child under 18, we will:

  • Immediately delete the child's personal information
  • Terminate the child's account
  • Notify the parents or legal guardians

Parents or guardians who believe their child has provided personal information should contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.

EU Users (GDPR): We comply with GDPR requirements for international data transfers, including:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions where applicable
  • Appropriate technical and organizational measures

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will:

  • Post the new policy on this page
  • Update the "Last Updated" date
  • Notify active users via email for significant changes
  • Obtain consent where required by law

Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy Email: privacy@papasito.com

Legal Email: legal@papasito.com

Support: Contact Us